How our service works
Find the perfect product in just 3 simple steps
1. Make your request
Describe the product you are looking for in details using our intuitive form.
2. We search for you
Our team of experts scours the market to find the best options matching your criteria.
Receive your product
We will present to you different options and then deliver to you from our hand to yours.
Personal Shopper Request
Let us find the perfect product for you
Frequently asked questions
Get answers to common questions about our Personal Shopper service
Our Personal Shopper service lets you entrust us with finding specific products you're having trouble locating. After completing the form with your criteria, our team will find the best available options on the market and present them to you within 48 hours to 1 week, depending on request complexity.
We can search for nearly all types of fashion items and accessories: clothing, shoes, bags, jewelry, beauty products, tech accessories, etc. If you're unsure about a particular product, don't hesitate to contact us before making your request.
The timeframe depends on several factors: product availability, rarity, and the timeline you specified in your request. On average, we get back to you with options within 2-5 business days. For urgent requests (marked as such), we do our best to respond within 24-48 hours.
Our research service is completely free. You only pay the product price after accepting our proposal. In some cases (for very rare items or those requiring import), additional fees may apply, but we will always inform you before any confirmation.
If despite our efforts we can't find exactly what you're looking for, we'll propose similar alternatives that might work for you. Of course, you're under no obligation to accept our suggestions if they don't meet your expectations.
